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Case studies

Case 05

1

partner for all of the studio's technology

Before
Technology handled on the side of the business
After
A single partner for all things IT

Website and IT support

A studio's entire IT, handed to a single partner

A new website, email migration and ongoing IT support, so the team can focus on its clients.

  • Fitness
  • Website and IT support

Results

Smash Studio is a personal training studio. Like many businesses its size, it has no IT team, and technical issues ended up taking time from the people who should be with clients. Agiliz took over that area: we built the new website, migrated the company's email and became the point of contact for everything the studio needs in technology.

Client
Smash Studio
Sector
Fitness, personal training
Services
Website development, email migration, ongoing IT support
Model
Ongoing partnership

01The opportunity

  • A digital presence that matches the studio

    The studio needed a website that reflected the quality of its service and worked as a front door for new clients.

  • Email that needed moving

    The team's email accounts had to be migrated without losing messages or interrupting contact with clients.

  • No IT team

    Every technical issue, however small, had no owner and took time away from running the studio.

02The solution

  1. 01

    Website.

    Agiliz designed and built Smash Studio's new website, in line with the studio's identity and designed to present its services clearly.

  2. 02

    Email migration.

    The team's email accounts were migrated in a planned way, keeping their history and with no disruption to day-to-day work.

  3. 03

    Ongoing IT support.

    Agiliz supports the studio with all its IT needs, like an external department: one contact, quick answers and technical decisions made with judgement.

03How we implemented it

Through MEDIR, as in every project. It's the same screen the client follows in the portal, phase by phase.

  1. M Map

    Completed

  2. E Estimate

    Completed

  3. D Decide

    Completed

  4. I Implement

    Completed

  5. R Review

    Ongoing

  1. Map

    What was taking up the team's time: a website to build, an email to move and technical issues with no owner.

  2. Estimate

    Studio management time spent on technical issues, however small.

  3. Decide

    Hand the whole IT area to a single partner, instead of solving things case by case.

  4. Implement

    A new website and a planned email migration, with no disruption to day-to-day work.

    • New studio websitedone
    • Email accounts migrated, with their historydone
    • One contact for everything technologydone

  5. ReviewCurrent phase

    Ongoing IT support, like an external department.

04The impact

Smash Studio now has a new website, its email migrated and a partner to hand any technology issue to.

The team no longer loses time on technical problems and focuses on what it does best: training its clients.

Without hiring anyone, the studio now has ongoing IT support.

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No more pilot projects that never reach production. We start with the Operations Map: two weeks, fixed price, to find out where hours, money and clients are being lost. Then we build, integrate and stay alongside the team.

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